Executive Support GLOBAL
WE'RE BACK FOR 2022!
Join us for 48 hours of continuous personal development PLUS 1 month to access all the replays.
To become exceptional you need to be trained by the exceptional and we pride ourselves on bringing you the best of the best.
Our online ES Global event contains 48 hours of practical training, personal and career development and a huge dose of inspiration from the world’s top trainers for administrative professionals. We aim to not only improve your work-life but to help you strive for bigger and better things every day.
We have over 50 speakers confirmed for this event. We will be releasing 5 new speaker announcements every week.
Register your place now and enjoy massive savings.
Please note:
Our magazine subscribers get preferential rates on all our events and training!
If you’re not yet a subscriber you can SUBSCRIBE HERE today.
Subscribers (Save 40%)
£239 | $311 | €264
Non-Subscribers (Save 25%)
£299| $389 | €330
Pre-Event Special Prices (USD)
From $311
Pre-Event Special Prices (GBP)
From £239
Pre-Event Special Prices (EUR)
From €264
Not sure how to ask? We make it really easy by sending you a business case letter that has helped thousands of Assistants to ask for funding to attend our events and training.
Request a business case letterWorld Class Speakers & Trainers
Peggy Vasquez
Inspirational Speaker | Best-Selling Author | Empowerment Coach
Peggy Vasquez is an inspirational speaker, a best-selling author, and an empowerment coach. She began her career as a receptionist and worked her way up to Chief Executive Assistant.
Known internationally for her inspirational keynotes, Peggy is the real deal; she’s “been there, done that.” Peggy has a gift of getting her audiences to open up and connect. She’s down to earth and will vulnerably share what worked and what didn’t in her career. Her passion and personal mission statement is to “empower others to succeed,” and that is exactly what she’ll do for you. Peggy will share her knowledge and experience from over a decade in the C-Suite and 25+ years in the administrative profession. She’ll entertain you with humor and inspire you through passion.
Peggy is a certified trainer and leadership award winner. Her most successful accomplishment is being married to her husband for over 30 years, raising four children and spoiling their grandchildren together.
Peggy is the author of Not Just An Admin! and Mean Girl No More, both available on Amazon and her website: https://peggyvasquez.net/
Empowering You
Empowerment is the act of giving someone more power or control. Unfortunately, all too often, people wait to be empowered.
During this session, Peggy will cover the process for developing personal empowerment. Personal empowerment is not a static thing that you do once in your life. Personal empowerment is about ongoing personal development. As circumstances change, and as we change, so do our needs for development and empowerment.
When you feel empowered, everything changes. Feelings of inadequacy, overwhelm, and work pressures decline. You no longer feel stuck in a cage without a key to free yourself. When you don’t feel empowered, your self-talk is on an endless loop of negativity, telling you that you aren’t enough, that there’s no need to speak up because no one wants to listen to you, and that you don’t deserve a seat at the table. All these feelings cause you to silence your voice and your dreams.
When you are self-empowered, you get things done, making you more confident. You stop holding back and start speaking up. You know you deserve a seat at the table, and you confidently show up with all your capabilities, value, and ideas.
Learning Outcomes
- How to reflect on what’s holding you back
- How to discover what you really want for 2022
- How to develop the confidence you need to go after your goals
And the big one, how to implement self-leadership to make it all happen
April Stallworth
Founder of Strong Women Strong Lives | Speaker | Director
April M. Stallworth is a respected leader, public speaker, coach, trainer, business professional, and a racial justice and reconciliation advocate. She provides group coaching services, training workshops, and speaks before religious and secular organizations.
April has worked extensively with high school students, single and teen parents in historically excluded and under-served regions, and women all of ages and backgrounds. Her teachings are focused on transformation, finding your purpose, healthy relationships, winning success principles, holistic self-care and combating the many systems of racial injustice and oppression.
In addition to her work as the Founder of Strong Women Strong Lives, April serves full-time as the Director of Community Relations and Strategic Partnerships for a large high school district outside of Chicago, USA.
A lifelong learner who truly appreciates the enormous benefits of education, April received an Associates Degree in Office Management, a Bachelor’s degree in Management, and a Master of Arts degree in Management and Leadership. She is also certified as a Professional Christian Life Coach. A proud member of Delta Sigma Theta Sorority, Incorporated, April is originally from the great state of New Jersey but now resides in the Northwest Suburbs of Chicago. She is the boastful mom of one daughter, Imani Davis.
Level-Up: Moving Up and Out
Level Up: A verb that means to progress upwards.
Are you ready to take the steps necessary to reach the next level in your career?
April has spent the last 30+ years as an Executive Administrative Professional but recently took on a Director role for a large high school district outside of Chicago, USA. Throughout her career, April has continued to position herself to take on high levels of leadership in every job she obtained in the corporate, non-profit, and education sectors while simultaneously running her own successful coaching, training, and consulting business.
Whether you are looking to advance into management or to continue to grow within the administrative ranks, this is for you. April will share real-life examples and practical steps you can take to prepare for your next level of success.
Learning Outcomes
- Acquire specific steps you can take to position yourself to move up or out your current job position
- Get the tools and resources to help you get started and create momentum
- Learn the top things to avoid so you don’t sabotage yourself
Sandy Geroux
International Speaker | Trainer | Author
International speaker, trainer and author Sandy Geroux, M.S. has nearly 20 years of administrative experience, plus 20 years of business/leadership experience. Since 2000, she has conducted over 250 motivational keynotes, training programs and workshops for 25,000+ administrative professionals, helping them become “invaluable,” create career opportunities and achieve their personal and professional dreams.
Author of three books, Sandy is a contributor to business publications, including Entrepreneur, ASAP, and Executive Support magazine. She is also the recipient of sales, professional and community service awards. She has served as President and Speakers’ Academy Dean for the National Speakers Association’s Central Florida Chapter and Chairperson and board member for two Central Florida children’s charities.
Sandy also sings! She has performed in stage productions and sung the National Anthem at sports venues, including Daytona International Speedway. In the technology arena, she was a Business Systems Consultant, owned a desktop publishing company and has taught hands-on computer classes. Sandy combines corporate, entrepreneurial, entertainment and training experience and her inspiring programs overflow with practical ideas and tips to help attendees succeed. Her dynamic speaking style has been described as enthusiastic, energetic and extremely motivating!
Gracefully Dealing with Miscommunication and Disrespect
The cost of miscommunication and disrespect in the workplace is high, often resulting in a loss of credibility, trust and effectiveness. It’s often difficult to get things done, as well as keep your emotions under control when disrespect, incorrect or even insensitive communication occur. Learning how to prevent these situations, as well as determining the type of response to offer when they happen, can impact your progress and advancement within your organization, as well as your self-confidence. Join Sandy for this informative and entertaining session, where you will learn simple tools and techniques to prevent and gracefully deal with miscommunication and disrespect.
Learning Outcomes
- Recognize the cost of miscommunication, especially in the workplace setting.
- Learn tips for preventing miscommunications from happening.
- Obtain methods to gracefully deal with miscommunication and respect when they occur.
Heather Baker
After more than 20 years as a secretary and then an Assistant, Heather established Baker Thompson Associates in January 2000 to fulfil the need for specialised PA/EA/admin training; training for Assistants by Assistants. She now (pandemic excepted) travels the world working with small and large organisations enabling Assistants to find ways to excel in their roles, for their success and the success of their companies.
Heather is a Fellow of the Institute of Administrative Management, and her courses are endorsed by the IAM; they are also CPD Certified. All of Heather’s training is also available online.
She is the author of four Amazon top ten selling books and the creator of the BakerWrite speedwriting system, which is now offered by UK Pitman Group franchises and other approved training companies around the world. Baker Thompson Associates has won several local and national awards.
Heather is proud to be a Prince’s Trust business mentor and a supporter and mentor for Isipho Admin in South Africa.
Benefit from Change
Recent economic challenges and a global pandemic have forced organisations to restructure, downsize, reassess their priorities or completely change their working practices. This can be stressful and unsettling. However, with the right attitude, knowledge and determination, a proactive Assistant can grasp opportunities and turn them into successes.
Learning Outcomes
- Understand the importance of change and the negative and positive effects
- Consider the best ways to deal with the stress of change
- How, by adapting, developing and building relationships, you can come out on top.
Hallie Warner
Chief of Staff | Author | Force Multiplier
Hallie Warner serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. She is also the co-author of The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together.
Hallie has worked side-by-side with Adam Hergenrother for more than a decade, ensuring that Adams vision is clarified, communicated, and executed. Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization.
Learn to Think and Lead Like a CEO (No Matter Your Title)
What does it mean to think like a CEO? Join Hallie Warner, Chief of Staff, to learn the mindset and leadership skills you need to become a confident leader and strategic business partner to your Executive. In this session, Hallie will discuss how to align your thinking with your leaders, what it means to be a strategic business partner, and how to own the results in your role.
Learning Outcomes
- The 3 most important things leaders & Executive Support professionals must do
- Steps for building confidence & your executive presence
- How to ask questions that drive clarity and better decision-making
Melissa Esquibel
Microsoft Certified Trainer | Microsoft Office Specialist Expert | Productivity Coach
Melissa Esquibel was in the thick of early business technology innovation when hardware and systems were kept in a virtual black box, and IT gatekeepers doled out functionality within a rigid systems architecture. Now, in the present, where end-users know how to access the power of technology independently and according to the agile timelines they need, this push and pull has created quite a mess in many organizations.
With her unique experience as the conduit between the gatekeepers and the gatestormers, Melissa offers you her unique perspective as a “bridge builder.” Her sense of humor and commonsense approach will engage your team and produce results you can take to the bank in real world time savings and effective use of your organization’s resources. She brings out the best in people, coaxing out meaningful collaboration and impactful solutions.
Excel Tips for Faster, Frustration Free Spreadsheets
It’s the little things. The invisible traps hiding in your spreadsheets can cost you hours of your valuable time. In this session you will not only learn to find these problems but set up new workbooks that have built in problem-repellent.
This session is applicable to all versions of Excel and partially applicable to Google Sheets.
Learning Outcomes
- Setting up trouble-free data lists
- Finding faulty cells fast
- Setting up for future success, worry-free
Arini Vlotman
Life Coach | Learning & Development Specialist
As a Life Coach, Life Skills Training champion and qualified L&D Specialist, Arini thrives on learning and expanding her knowledge in all aspects of the personal development space. Using the tried and trusted method of ‘a large dose of humour and a splash of trial-by-fire’, learning and development is her passion.
Having worked as an Executive Assistant for over 10 years, she is passionate about upskilling and training Support Extraordinaires using her own experiences of the many challenges faced in the administrative industry. Embracing authenticity, Arini’s talks focus on the Art of Adulting (otherwise known as personal development) and provides a unique and witty perspective to the challenges faced in the workspace.
Increase in Self-Worth = Increase in Professional Value: An Easy Guide to Sell your Professional Skills
Learn to appreciate your worth and your expertise as an individual. You have a powerful value proposition and this reflects as confidence in your own abilities. During this session we will dive into your understanding your authentic voice and how to make it work for you. I will also share a quick and easily-applied action plan that will allow to tangibly value your skills while at the same time increasing your self-worth.
After attending this session, you will be able to confidently recognize your worth in your industry and interpret this to directly into your career.
Learning Outcomes
- How to increase your self-worth
- Establishing a value on your professional skills
- How to prove your value in an organisation
Liz Van Vliet
Founder | Header Trainer My EA Career
Liz Van Vliet is the founder and head trainer behind My EA Career. She is the OG (Original Girl) in terms of podcasts for and about EAs as the host of Being Indispensable (spoiler alert: the title is ironic).
Liz works with Executive Assistants and admin professionals to equip them with the skills and confidence they need to influence more effectively and demonstrate the leadership and interpersonal skills to make them a ‘linchpin’ to their boss and organisation. Many EAs and administrative professionals have excellent hard skills. But these same EAs lack the power skills that take them from being an order-taker to being a Linchpin Assistant.
In 2013, during her recovery from aggressive breast cancer, Liz became an Executive Assistant; a role that she now admits she had badly misunderstood and underestimated. Liz is fully aware of the incredible contribution EAs make to their boss and organisation, but she also knows that EAs are often under-valued, under-utilised and more often than not, under-appreciated. Her mission in life is to change that!
Liz is a certified Executive Coach and Trainer equipping executive and administrative assistants with career-boosting confidence and power skills so that they can be what she describes as “the little hinges that swing big doors”.
Moving Into the Impactful Zone
As the world gradually transitions to post-pandemic realities, a new playbook for the workplace is something EAs need to adapt and adjust to. Many of the changes are still emerging. But one thing is certain: remaining relevant as an EA means having impact.
In this session, Liz will share with you what that looks like and what is required of you. You will leave this session understanding the difference between having ‘impact’ as opposed to being just a ‘contributor’ and why the latter is not going how you want to be perceived.
If you want to be informed, inspired and armed, then this is the session for you.
Learning Outcomes
- Understanding what it means to have impact as an EA
- Reflection on what is getting in the way of you having more impact as an EA
- Tactics for changing your situation so you can have more impact
Debbie Gross
Author | Speaker | Trainer | Former Chief EA to the CEO of Cisco
Debbie Gross knows that administrative excellence is about more that juggling schedules and managing tasks. An intuitive leader, she offers a fresh approach to teaching administrative professionals how to upgrade their soft skills and build confidence. Whether on stage or in the classroom, she has an innate ability to transform staff into leaders, drawing out their inner “Office Rockstar.”
As the former Chief Executive Assistant to John Chambers, the past CEO of Cisco – a global corporation based in Silicon Valley – Debbie supported the company’s growth from a multimillion-dollar business to a multibillion-dollar enterprise. Known as John’s “right hand,” she increased his productivity by 40 percent. Now she is using her thirty years of experience to help the next generation of administrative professionals’ transition from overwhelmed task managers to strategic business partners. She has spoken globally and conducted interactive workshops and motivational talks at companies such as Cisco, Veritas, Facebook, FedEx, Comcast, and Intel.
Debbie inspires and incites greatness. Her distinctive teaching style blends creativity, fun, and new thought processes to help administrative professionals gain a greater satisfaction, recognition, and promotions.
Thinking Like a Business Partner
If we want to truly transform from being considered just a support person to one of a strategic administrative business partner to the executive we support, we must start thinking from the other side of the desk.
In this session I will impart several key strategies I successfully implemented in my own role to become the Chief Executive Assistant and the right-hand for my CEO.
Learning Outcomes
- How to understand the bigger picture of the executive’s world and their business and incorporate that into the ‘partnership’ role
- The techniques and strategies to “optimize” the executive’s time and productivity
- Helping the executive make effective decisions through the strategy of research and analysis
Helen Monument
Helen Monument inspires and encourages Assistants to be the best they can be, by sharing 30 years of experience as a management support professional. Helen has worked at international companies including Dow Chemical, Progress Software and Shell. Her career has taken her from Secretary to Office Manager and Business Support Team Leader, so she understands the profession inside out.
At Monumental Assistance, Helen offers Coaching, Mentoring and Training to assistants at all levels and is a stimulating, knowledgeable and entertaining conference speaker. Passionate about helping others to become Monumental Assistants, she offers a variety of training topics which can be tailor-made to an individual, a team, organization or event.
Helen is also the Chair of the World Administrators Alliance, a non-profit trade association that represents administrative associations, networks and industry stakeholders around the globe.
The WA-Alliance aims are to guide, influence, develop and elevate the administrative profession and to build a global community to enable administrative professionals the world over to speak with one voice.
Helen is also a former Executive Chairman of IMA (International Management Assistants).
British-born Helen lives in The Netherlands and spends her free time reading, walking and enjoying culinary delights served up by her husband Robert.
How to Use the Global Skills Matrix
The World Administrators Alliance launched the Global Skills Matrix in September 2021 and have been talking, writing and presenting it to audiences around the world.
You may be one of the 2500 or more people who have already downloaded the Global Skills Matrix report and supporting documents. Or you may have participated in one of the 30 webinars already given.
It’s time for you to take the next step.
Helen Monument, Chair of the WA-Alliance show you how this innovative tool can work for you.
There has never been a more important time for organisations to utilise their Assistants to their full potential. Covid-19 has increased the need for management to be more agile and operating at maximum capacity. An organisation needs to ensure the ROI on their executives’ salaries is maximised. A career Assistant with clear goals and objectives, combined with opportunities for personal development and career progression is a key component for achieving this.
Take the next step and download the Global Skills Matrix Report here before the session.
Learning Outcomes
- How to use the Matrix to enhance your role and create your career path
- How to use our Role Profiles to ensure your job description is a true reflection of your daily work
- How to start the conversation with your Executive & HR about the benefits of the Matrix
Nicky Christmas
Founder of Practically Perfect PA and The EA Campus
Nicky Christmas is the Founder and Editor of Practically Perfect PA (PPPA), which she launched whilst working full-time as an Executive Assistant to the COO and CFO of a global insurance organisation. What started as a creative outlet for her quickly turned into a place Assistants came to find advice, guidance and community. Nicky was thrilled by how quickly the community grew and in 2013 she was able to take PPPA from a side-hustle to a full-time business that supported her growing family. In 2015 PPPA held its first event and has been training Assistants through physical events and online courses ever since. PPPA continues to grow and evolve, just like the Assistants who make up the PPPA tribe!
Improving Workflows and Working in Sync with your Executive
At the centre of the Assistant role is the relationship between you and your Executive. Executive and Personal Assistants can add an incredible amount of value when working in sync with their Executives. In this session, Nicky will share strategies that will help you create workflows with your Executive so that you have a much better understanding of workflows, work in cadence with your Executive, and better plan your workload.
Learning Outcomes
- Communicate consistently and clearly
- You are in the loop and understand your Executive’s priorities
- You are both working together to meet targets and achieve goals
Melba J Duncan
Leadership Intelligence Expert
Melba J. Duncan is the Founder and President of The Duncan Group, Inc., a retained search and consulting firm. Since 1985, the firm has been advising CEOs and other corporate leaders regarding specialized senior management support resources. The firm operates internationally and offers expertise in four practice areas: recruitment, organizational consulting, coaching and executive-level training for administrative staff, with a focus on C-suite strategic executive management assistants.
Melba is also the Founder and CEO of the Duncan Leadership Institute, which offers a targeted curriculum solution for multiple tiers of administrative support staff. She has also authored numerous articles, including the now classic, “The Case for Executive Assistants,” featured in the May 2011 Issue of the Harvard Business Review (HBR), and interview “What Executive Assistants Know About Managing Up” was published in the Harvard Business Review in 2014.
A highly sought-after public speaker, Melba travels globally to address diverse audiences with a focus on the professional executive assistant as an acknowledged strategic business partner, with management, leadership and strategic support skills as the foundation for this transformed role, on the path to Chief of Staff. She conducts extensive workshops worldwide on leadership and management for the professional executive assistant.
An active participant in her field, Melba is member of The Seraphic Society and a Vice President of C-Suite Executive Support Professionals (C-SESP), a not-for-profit global organization that distinguishes the role of the C-suite executive support professional as a strategic business partner.
The Three Principles of Universal Indispensability
There is no single agreed-upon description of what the Executive Assistant’s role entails, or even what the title should be. The position is structurally, strategically, socially, and politically unique, and extraordinarily situational. Today’s business leaders are faced with a changing work environment, where technological growth and competitive world events are affecting business strategies. This marks an important new stage of challenge and opportunity in the evolution and professionalization of the role of the Executive Assistant: how you understand your role is the imperative.
This is the opportunity for Executive Assistants who exemplify strategic insights and who take on the challenge of intellectual innovation, to pursue a credible career path: that of Chief of Staff. The Chief of Staff role facilitates the executive’s vision while enabling other members of the leadership team to work together effectively to identify and achieve company goals. What better way to increase the odds that the newly appointed Chief of Staff will be successful in the role than by filling this role with the individual who has already proven that they know how to get things done within the organization, has relationships with internal and external stakeholders, understands the company, is a cultural fit, and has a proven track record of effectiveness in translating the executive’s intent into action?
Learning Outcomes
- You are not tyrannized by the urgent
- You manage for strategic effectiveness
- You plan for and manage your own development
Cathy Harris
Internal Networks Expert | Executive PA | Author | International Trainer
Cathy Harris is Executive PA to the CEO of Discovery Invest, with over 40 years’ experience in the administrative profession. She was nominated South Africa’s National Secretary of the Year for 2006/2007, and authored “The Executive Secretary Guide to Creating an Internal Assistant Network.”
Cathy is the founder and Director of the Platinum Assistant Network – South Africa, a member of the World Administrators Alliance work force and contributor to the creation of the Global Skills Matrix. She headed up the Office Professionals of South Africa, (OPSA) National Awards for over 10 years, and was instrumental in formulating all the assignments and assessments for the OPSA CPD and Designations certifications which is now officially a South African SETA approved accreditation.
Having also held the role of Chairperson of Discovery’s internal network for many years she, and fellow EA Susan Engelbrecht, now co-manage the Discovery PA Centre of Excellence. Cathy has initiated various programs for the internal network, which includes the Discovery PA Centre of Excellence induction program, the Chartered PA program, and the National Certificate for Business Administration program.
Cathy is also one of four mentors on the Isipho Admin Bursary initiative, where previously disadvantaged young black South African women have an opportunity to train in the administrative profession.
Are You Future-Ready?
With the evolution of our role as administrative assistants, this session provides the opportunity to realign and level up your current skills. The question to ask is “Are you future–ready?” Cathy will share the importance and relevance on the “why” and will provoke the learner into questioning their current skill level and future preparedness. This will allow the learner to consider the opportunities on how to forge a new career pathway within the administrative profession.
Learning Outcomes
- Be accountable for your own development
- Level up effectively with purpose and intent
- Future-proof your career
Lucy Chamberlain
Motivational Speaker | Founder, C&C Search and C&C Academy
Passionate, fun and straight-talking, Lucy Chamberlain has become one of the business world’s most popular motivational speakers. Over the course of her Founder journey, Lucy has worked as a TV presenter, awards judge, ICF Accredited coach and award-winning speaker.
With over 20-years leading industry experience, Lucy founded C&C Search to redefine and elevate both the client and candidates’ recruitment experience. In April 2020, Lucy launched the C&C Academy, a global training platform specialising in offering CPD certified qualifications, as well as bespoke, in-house training and keynote speeches for a wide variety of businesses, including WarnerMedia, BlackRock, Sony and Impax Asset Management.
Alongside her fantastic knowledge base, Lucy’s level of experience enables her to give genuine insights into leadership, change and overcoming adversity.
As a speaker, Lucy leaves an audience motivated, empowered and armed with tools to support a life and career that serves the individual better.
Habit Masterclass: Breaking the Barriers to Change
Habit change skills can be applied to all areas of your life, from health and wellness to work and business and everything in between.
- Are your habits holding you back from reaching your goals?
- Do you want to create new habits and live a life of success, wellness and productivity?
- Are you ready to live by design, not by default?
This session will take you on a journey to:
- Successfully break old habits
- Form new habits
- Set effective goals and achieve them
- Create an environment for success
- Make your new lifestyle automatic
- Use your brainpower, not willpower
- Rewire your brain with the power of neuroscience
- Master your motivation
Learning Outcomes
You’ll learn how to:
- break through self-sabotage
- create healthy routines
- create effortless habits which do the work for you!
Lizebeth Koloko-Green
Millennial Microsoft Expert Office 365 | Microsoft Office Specialist Outlook, OneNote, and PowerPoint
Lizebeth Koloko-Green is the CEO & Founder of ANWOW (Adopt New Ways of Working). She is also an Executive Assistant at Nutanix France and has over 20 years of experience working in international corporate environments, including Symantec France and Areda Computer Systems. She holds a degree in Office Management from the University of Paris Créteil and is certified as a Microsoft Office Specialist in Outlook, OneNote, PowerPoint, and Word. She is bilingual in French and English. She is also pursuing a master’s degree in Management at the ESSEC Business School.
Lizebeth is very passionate about learning and teaching information technology software and often trains Executives, Sales Teams, and Administrative Professionals on Microsoft applications and lecturing and speaking about information technology at administrative conferences and other events.
She is a proud member of IMA France (International Management Assistants Network), IAAP (International Association of Administrative Professionals), and PANSA (Platinum Assistant Network – South Africa). Lizebeth was selected to represent France in the 2018 and 2021 World Administrators Summit.
Lizebeth grew up in Fremont, California, but was born in Paris, France, where she resides with her nine-year-old daughter, Aaliyah. In her spare time, she loves studying and learning foreign languages and new information technologies. She is currently studying German and Mandarin Chinese.
Introducing Microsoft Loop: A new online collaborative app enabling teams to think, plan and create together across the Microsoft apps ecosystem
Microsoft Loop is a new office app designed for the hybrid workplace. It is a powerful, flexible canvas with portable components that move freely, allowing you to capture ideas, plan your projects, create content, and collaborate with others in real-time from anywhere, from any device, while staying in sync across Microsoft apps ecosystem.
Using Microsoft loop is going to transform the way you work. Once you try it, you will wonder how you ever worked without it.
Do not miss the chance to discover practical tips to enhance team collaboration in a hybrid environment, expand your creative tools and bring the power of AI to you.
Learning Outcomes
In this session, Lizebeth Koloko-Green will share best practices on using Microsoft Loop:
- to create spaces for your team to get everything they need all at once
- to bring everything into one location using the Microsoft ecosystem
- to keep you and your team more productive, on track and connected than ever before.
Chi Chi Okezie
Owner & Producer, SIMPLENetworking LLC
Chi Chi Okezie is the owner / producer of SIMPLEnetworking, LLC. SN is a women-owned, black consulting firm based in Metro-Atlanta, GA, USA which specializes in business networking, diversity and inclusion and cultural awareness. SN was granted a Proclamation for Business Networking Day for 13 November.
Through SN, Chi Chi has presented keynotes, hosted events and created training programs. She has also developed workshops and curriculum to include culture, arts and entertainment to broaden the learning and development experiences. Chi Chi is trilingual and the author of 2 networking books.
Chi Chi is the recipient of several awards including Class of 40 Under 40 Connect Magazine and Rejuvenate Magazine. She is heavily involved with her alumni association and serves as Alumni Counselor to the Campus Life Committee of the Emory Board of Trustees, as well as Executive Committee Member of the Oxford College of Emory Board of Counselors.
Chi Chi holds active memberships with the FACC-ATL, ADMAG (Atlanta Diversity Management Advocacy Group), ASAP (American Society of Administrative Professionals) and Turning Point Church.
Networking Intelligence
This networking intelligence session is designed for Assistants who want to take a deeper dive into their networking. Participants will learn three specific methods for increasing their networking awareness and develop quality relations. They will engage in a power point presentation and networking activity as well as meaningful dialogue for building community.
Learning Outcomes
- Learn the 3 quotients for maximizing your networking awareness.
- Develop skills for connecting and growing relations.
- Use your abilities to advance in your goals.
Marie Herman
International Trainer | Author| Owner, MRH Enterprises LLC
When it comes to career and professional development, Marie Herman, CAP, OM, ACS, MOSM knows how to take you from where you are, to where you want to be. As the owner of MRH Enterprises LLC, Marie helps office professionals to advance their careers through certification and education.
Prior to launching her incredibly successful training business, Marie supported the Chief Technology Officer of the Fermi National Accelerator Lab and Chairman Emeritus of ServiceMaster. Marie, an author, mentor and subject matter expert, holds multiple certifications and can help you become better trained as well.
Her articles in Executive Support magazine have proven perennially popular. She has more than two decades of experience as an administrative professional and efficiency consultant. She is a regular contributor to Executive Support Magazine and also facilitates Organizational Management cohorts for IAAP.
Marie teaches webinars and seminars on various technology and professional development topics and also provides highly-respected online certification study groups for the Microsoft Office Specialist and Certified Administrative Professional exams.
Social Media for Career Advancement
This session will walk you through some of the many ways you can utilize social media for career advancement, from networking to job searching to skills development and so much more. We’ll discuss the pros and cons of social media as it relates to your professional development. Learn how you can take full advantage of this technology and communication style to enhance your career.
Learning Outcomes
- Learn why social media needs to be a bedrock foundation of your career.
- Identify ways of utilizing social media no matter where you are in your career path – from entering a new profession to landing a new job to elevating your skills on your present job and more.
- Discover dozens of ideas for posts and ways to engage in social media to build your network, develop your references, and stand out from the crowd.
Alice Scutchey
Mental Health First Aid (MHFA) Instructor | Founder, The CWPA Club | Director of Business Administration
Alice Scutchey is Director of EMEA Business Administration within Financial Services and has over 15 years’ experience working for top institutions in the industry. She is married with three children and lives in Kent.
As an approved Mental Health First Aid (MHFA) Instructor and keen speaker, she uses her platform to tell her story, champion women and promote the administrative profession.
In 2019, she created The CWPA Club, a network for corporate Assistants that meets weekly for training and events. Alice is committed to helping other Assistants grow, develop their skills and realise their full potential. She believes Assistants should have a clear path of progression and equal opportunities to fulfil their career ambitions.
Alice promotes happiness by living positively and supports others to do the same.
Calm Under Pressure: Tips and Tricks to Help you Keep Calm in the Office
Most executives have high-pressure jobs and can be very demanding… that pressure often gets passed on to us Assistants. Staying calm under pressure can help you to be more resourceful, effective and successful in your role. In this session, Alice will share some tips and tricks so that you stay in control even when you feel like you aren’t!
Learning Outcomes
Proven techniques to take away and implement immediately! Whether it’s managing a difficult leader, prioritizing your workload or meeting tight deadlines, you will learn some ‘tried and tested’ actions to use in and out of the office.
Ayanna Castro
International Motivational Speaker | Author | Founder and Chief Maven of Work Your Package
Ayanna Castro is an international motivational speaker, life coach and author with expertise in helping others see their potential and overcome self-imposed obstacles in pursuit of their goals. As the Founder and Chief Maven of Work Your Package™, her mission is to educate, encourage, and equip others to enhance what they already have to become the “total package” and be extraordinary.
Known for her perfect balance of guidance, support, and hard truths, she is the “go-to” person for those embarking on new ventures or have lost clarity on their goals. As a speaker, Ayanna delights and engages audiences with her inspiring and transparent message of perseverance and “working their package.”
Ayanna has degrees in Deviant Behavior and Social Control and Business Administration. She is also a certified Project Management Professional (PMP), Certified Government Meeting Professional (CGMP), and certified Master Life Coach with over 25 years of experience in city government, law, public relations, private equity and media. She is currently the Employee Engagement Specialist for the one of the largest water utilities in the United States and manages enterprise-wide programs to include recognition, celebration and diversity and inclusion.
She has also authored two books, “Lessons from Wednesday” and “Work Your Package – A Guide to Being the Total Package”.
So, You Want a Personal Board of Directors – But Are You Ready?
You often hear about having an inner circle but how do you know if those people have your back? In this session, Ayanna Castro will share the importance of having a personal board of directors, the characteristics you should look for and the do’s and don’ts of having a board of directors and being a member of someone else’s board.
Learning Outcomes
- The importance of having a personal board of directors
- Characteristics of a board member
- Everyone has a role to play: the do’s and don’ts of having a personal board of directors
Amanda Johnson
Multi Award-winning Business Mentor | Virtual Assistant Trainer
Amanda Johnson is a multi award-winning Business Mentor and Virtual Assistant Trainer, helping aspiring VAs to make that leap from employed to self-employed and find their first client; then supporting experienced VAs to grow and scale online with her genuine, no-nonsense and straight-talking advice and support.
At the centre of her work are ethical, easy to implement strategies and practical effective trainings. With 30+ years professional administrator experience, she brings a rich knowledge from the military, government organisations, corporate, agencies and SMEs to the VA industry.
Amanda runs VACT Limited, the UK and Europe’s leading Virtual Assistant Training Company and has helped thousands of Virtual Assistants across the world, using her 10 years specific VA experience both as the VA doing the work and as a VA Mentor.
Amanda’s mission is to help you to become the “Go-To” Virtual Assistant, supporting you with focus, direction and an easy plan to follow and take action in order that you can create the VA Business you crave with freedom and flexibility.
Making the Leap to VA – Vision, Values and Confidence
In this session, Amanda Johnson will share real, realistic and actionable information to help you make the leap to Virtual Assistant. She will share the key lessons that she has learned from supporting hundreds of Virtual Assistants on how to harness the power of your vision, values and confidence to create a long-standing sustainable business that has the freedom and flexibility you need with the practical skills and knowledge needed to be successful.
Learning Outcomes
- The importance of vision, values and confidence as a VA
- Initial steps to take to make the leap to VA
- Accountability to be successful as a VA
Vonetta Watson
Instructional Technology Specialist
Vonetta Watson MA Ed., CPC, MCT, the owner of TechGem Educational Technologies, is a 25-yr. veteran, SME, facilitator, instructor, mentor, trainer, speaker, author, coach, consultant, and software migration and implementation specialist. As an Instructional Technology and Software Education Specialist, she is an enthusiastic, dedicated, and committed educator with an innate ability to understand and motivate learners into the twenty-first century using unique combinations of Educational Technology.
Her background includes a Master of Education in Adult Education and Training, Curriculum and Testing Development, Instructional Design, Educational Leadership, Six Sigma Lean, and Personal Coach. With over 60 certifications in the IT field; her certifications include Internet & Computer Core Certification (IC5), Adobe® Master Suite, Microsoft® Certified Professional & Expert M365, which has gained her the Microsoft ® Certification for MOS Expert and Master, Microsoft® Certified Educator, Microsoft Service Adoption Specialist, and Microsoft Certified Trainer. Vonetta also holds instructor certifications in Microsoft, IC5, Adobe, Skillable, and CS5.
Welcome to the UniWorkVerse: Technology Adaptability, Empowerment and Tooling-Up
Let your technology evolution begin. In this session, venture into the UniWorkVerse. Obtain tools that allow you to deep-dive into technology adaptability, empowerment, and tooling-up. Reset your technology path.
Learning Outcomes
By the end of this session, attendees will have an understanding of how to:
- Analyze and evaluate your technology adaptability
- Harness your technology empowerment
- Create a sustainable technology development plan by tooling-up
Jeff Lockhart
Leading Trainer for ACEA | Management Consultant – Commercial and Leadership Skills
Jeff Lockhart is an international training consultant, specialising in Finance, Business Administration and Management Development. Jeff is one of the leading trainers for the ground-breaking globally recognised Advanced Certificate for the Executive Assistant: ACEA®
He studied at the University of Stirling and Sheffield Business School in the United Kingdom obtaining a Post Graduate Certificate in Management (PgC) in 1992, a Diploma in Management Studies (DMS) in 1995 and a Masters Degree in Business Administration (MBA) in 1996.
Jeff is a Fellow of the Royal Society for the Arts, Manufactures and Commerce (FRSA), the Chartered Institute of Credit Management (FCICM), the Chartered Management Institute (FCMI), and the Institute of Occupational Learning (FITOL). Jeff is also a Member of the Institute of Export (MIEx) and a PRINCE2 certified Project Manager.
Jeff is a highly experienced Financial Manager and Management Consultant, with extensive knowledge of finance and business management within a multi-disciplined and multi-cultural environment. He has held several senior level positions for industry-leading international businesses and, since 2001, has operated as a consultant to businesses in the UK, Azerbaijan, Russia, Bulgaria, Kuwait, Oman, Kingdom of Saudi Arabia, United Arab Emirates, Qatar, Malaysia, China, USA, and New Zealand.
Understanding Performance Management, KPIs and the Balanced Scorecard
The Balanced Scorecard helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives – covering Finance, Customer, Internal Processes and People – the ‘Balanced Scorecard’ approach enables organizations to turn their strategies into operational reality. Clear measures and targets allow leaders to steer their organization towards its long-term goals, and engages managers and staff to contribute more fully to its success.
This session examines key elements of an effective organisation performance management culture and the value of the Balanced Scorecard to the organisation and the Senior Leadership Team.
Learning Outcomes
- Recognise the value of the Balanced Scorecard in a strategy-focused organisation.
- Understand the importance of “key” in Key Performance Indicators – and why we need effective Performance Management.
- Identify the key elements of the Balanced Scorecard and why they are important for your organisation.
Lauren Parsons
Award-winning Wellbeing Specialist | International Speaker | Coach | Consultant
Lauren Parsons is an award-winning Wellbeing Specialist with over 20 years’ experience. She is passionate about equipping and inspiring you to truly boost your health and happiness.
TEDx speaker, author of “real food less fuss”, founder of the Snack on Exercise movement and host of the Thrive TV Show, Lauren is a sought-after international speaker, coach and consultant who integrates her wellness and business background to help leaders find the sweet spot between boosting both wellbeing and productivity.
Described as inspiring and life-changing, Lauren is a dynamic and highly-engaging presenter, and master story-teller who will have you laughing, moving and learning in a memorable way (yes, even online!). You will leave her session feeling uplifted and empowered to create positive change.
Lauren lives in New Zealand with her husband and three children, and can often be found spending time outdoors, hosting dinner parties and playing board games. She travels regularly to speak at conferences or in-house and specialises in helping organisations create a culture where people thrive. Get a copy of her ebook ‘Five Keys to a Positive, Energised High-Performance Culture’ at www.bit.ly/LP5KEYS
How to Stop Technology Ruining Your Life
Technology affects the way that we think, move, work and play. We’re increasingly addicted to technology, yet often unaware of the wide-reaching negative impacts this creates for both our wellbeing and our ability to perform.
Social media and technology have taken their toll on people’s wellbeing as we remain constantly connected, yet socially disconnected, overloaded with information and easily distracted. It’s even affecting our sleep, health, energy and vitality.
If you want to discover exactly how to overcome these challenges and discover practical ways to be more present, focused and effective in your work and experience deeper satisfaction in life – this is the session for you!
Learning Outcomes
In this session you’ll discover:
- The serious negative impacts of technology on relationships, wellbeing and productivity
- Why technology is a two-edged sword and how to wield it effectively
- How to wrangle technology, avoid information overload and regain control
- Practical ways to ensure you and your team stay resilient, connected and engaged during challenging times
Shelley Fishel
The MS Office Maestro
Known as The MS Office Maestro, Shelley Fishel has been a Microsoft Office trainer for over 20 years, delivering face to face training sessions, presenting at events and training people remotely with various online tools.
Helping administrators keep up to date with Microsoft Office has become a passion.
This is why Shelley set up Tomorrow’s VA – an online training suite of courses for busy assistants, helping them make the most of the software they use every day, from Microsoft Word to PowerPoint, to Excel and Outlook and Teams. The most recent addition to her online portfolio of courses is Microsoft Office Mastery for The Savvy Assistant.
Shelley is a Fellow of The Learning and Performance Institute and holds the COLF (Certified Online Learning Facilitator) and CDOL (Certified Designer of Online Learning) qualifications from The LPI.
Over the last several years Shelley has spoken or presented at a variety of events specifically aimed at PAs, EAs and VAs helping them to improve the way they work. Events include The PA Show, ESTech, Hemsley Fraser, PA Forum Conference, Practically Perfect PA, Miss Jones.
Collaborative Working with Microsoft 365
Online working is now more prevalent and with organisations offering more hybrid working options, our approach to communication, sharing data and collaboration is evolving. Learn the capabilities of Microsoft 365 and how to utilise this software to improve productivity, efficiency, security and managing data across your business. With the online element of the package comes access to Intelligent Services which harness Artificial Intelligence to enable you to get things done no matter which application you are using or which device you are working on.
Key Applications that are part of Microsoft 365:
- Word
- Excel
- PowerPoint
- Outlook
- OneNote
- Microsoft Teams
- OneDrive for Business
- SharePoint
- Yammer
- Bookings
- Microsoft Lists
- Microsoft Forms
- Power Automate
- Dynamics 365
Learning Outcomes
- You will leave the session with an understanding of what Microsoft 365 is so that you are no longer thrown by the terminology
- You will know the differences between OneDrive and SharePoint and when to save files to either location
- You will know how to synchronise your files to your local computer
- You will understand where Microsoft Teams fits into the mix
Patrick S. Woods
Leading Trainer for ACEA | Senior Executive
Patrick S. Woods is an international lecturer and highly experienced senior executive who specializes in education and training in executive leadership, project management and procurement/supply chain.
Patrick has had the phenomenal opportunity to work with over 300 companies in the U.S., Asia, Netherlands, Middle East, Africa, India and Central America. Now, in association with Missouri State University (MSU), he is conducting professional development trainings for key corporations, including “Negotiations in the 21st Century.”
Throughout his career, Patrick has worked with Executive Assistants (EAs) in Fortune 100 corporations such as Emerson and HP (previously Electronic Data Systems). He is now channeling both his academic experience (in working with the University of North Texas, the University of Alabama and now, MSU) as well as best practices to help EAs transition from tactical to strategic roles to drive value in their respective organizations. As such, Patrick is also excited to be working with BMTG as a facilitator of the ACEA program.
Patrick is currently training the United States Navy and Northrop Grumman in key certification programs. He divides his time between Texas and Costa Rica.
Going Green: The EA’s Role in Sustainability
Let’s turn back the clock to April 22nd. Do you remember that was Earth Day? A day to reflect on the importance of our planet and how necessary it is to protect it. In support of this, sustainability is known by 3 pillars: the environmental, economic and social dimensions. We could address each in a separate session but will focus on the first one – also called the Green Initiative.
First, we will discuss on a macro level, why it is important for EAs to understand the global movement toward sustainability and how it affects your firm, both from a customer’s perception as well as costs.
Second, although an EA cannot single-handedly stop climate change, from a micro level, they can champion 8 eco-friendly practices.
Moving from the internal to the external, an EA either directly works with key suppliers or interfaces with the purchasing function and can help drive procurement strategies such as investment recovery and working with suppliers.
And of course, we will also discuss how you can sell all of this to two audiences: your direct and senior leadership as well as your key stakeholders.
Learning Outcomes
- Understand the global movement toward sustainability
- Review the 8 practical ways an EA can promote “green” in their organization
- Market these ideas to senior leadership
The Top 10 Ways to Get the Most Out of Negotiating with Your Vendors
Negotiation is an everyday facet of life – whether it is with your spouse over where to dine, your teenage son or daughter borrowing your car, or on an exotic vacation and the fun of haggling for a souvenir. This presentation is based on my article, published in the February-March edition of Executive Support Magazine, which focused on a humorous landscape with a purchasing situation that most EAs can identify with: negotiating with an outside venue for a major corporate event.
Our fictional EA, Diligent Delia, has inherited a mess from last year’s fiasco and must come across as a turnaround hero for this upcoming event. This turnaround can be accomplished through 10-initiatives: (1) increasing the competition, (2) dangling a larger carrot, (3) negotiating contracts “with teeth,” (4) opening up the books, (5) using the negotiation matrix, (6-7) employing the “bogey” and “missing person” tactics, (8) aggregating over hesitating, (9) creating a negotiation plan and (10) ensuring ethics within.
Although this focuses on one scenario, these negotiation techniques can be used with any key vendors that the EA interfaces with.
Learning Outcomes
- Leverage and negotiate higher spend amounts
- Prepare and negotiate contracts ‘with teeth”
- Make use of a negotiation matrix
Patrick S. Woods
Leading Trainer for ACEA | Senior Executive
Patrick S. Woods is an international lecturer and highly experienced senior executive who specializes in education and training in executive leadership, project management and procurement/supply chain.
Patrick has had the phenomenal opportunity to work with over 300 companies in the U.S., Asia, Netherlands, Middle East, Africa, India and Central America. Now, in association with Missouri State University (MSU), he is conducting professional development trainings for key corporations, including “Negotiations in the 21st Century.”
Throughout his career, Patrick has worked with Executive Assistants (EAs) in Fortune 100 corporations such as Emerson and HP (previously Electronic Data Systems). He is now channeling both his academic experience (in working with the University of North Texas, the University of Alabama and now, MSU) as well as best practices to help EAs transition from tactical to strategic roles to drive value in their respective organizations. As such, Patrick is also excited to be working with BMTG as a facilitator of the ACEA program.
Patrick is currently training the United States Navy and Northrop Grumman in key certification programs. He divides his time between Texas and Costa Rica.
The Top 10 Ways to Get the Most Out of Negotiating with Your Vendors
Negotiation is an everyday facet of life – whether it is with your spouse over where to dine, your teenage son or daughter borrowing your car, or on an exotic vacation and the fun of haggling for a souvenir. This presentation is based on my article, published in the February-March edition of Executive Support Magazine, which focused on a humorous landscape with a purchasing situation that most EAs can identify with: negotiating with an outside venue for a major corporate event.
Our fictional EA, Diligent Delia, has inherited a mess from last year’s fiasco and must come across as a turnaround hero for this upcoming event. This turnaround can be accomplished through 10-initiatives: (1) increasing the competition, (2) dangling a larger carrot, (3) negotiating contracts “with teeth,” (4) opening up the books, (5) using the negotiation matrix, (6-7) employing the “bogey” and “missing person” tactics, (8) aggregating over hesitating, (9) creating a negotiation plan and (10) ensuring ethics within.
Although this focuses on one scenario, these negotiation techniques can be used with any key vendors that the EA interfaces with.
Learning Outcomes
- Leverage and negotiate higher spend amounts
- Prepare and negotiate contracts ‘with teeth”
- Make use of a negotiation matrix
Peter Ivanov
Virtual Teams Expert
Peter Ivanov is a manager, entrepreneur and virtual teams’ expert with over 25 years of international experience. Peter recognized the growing importance of teams formed across multiple locations and developed an innovative method for leading virtual teams. In 2007, the team led by Peter won the “Best of the Best” award for outstanding project management in establishing global shared services.
As an expert in new leadership, Peter supports managers to retain the gravity of their team despite the geographical distance, age and cultural differences, whilst also delivering top business performance. He inspires audiences all over the world as a keynote speaker.
Peter’s book “Virtual Power Teams” is in the Amazon Top 3 for International Management and has been translated in 6 languages – English, German, Bulgarian, Polish, Spanish and Chinese.
How to motivate home office workers and build powerful virtual and hybrid teams
Virtual working permeates all areas of life. Now with the global pandemic, the demand for virtual collaboration has increased to a completely new level.
Often when a project team is dispersed, they can suffer delays and sometimes complete failure. International investments are put at risk due to intercultural issues or simply because team members feel isolated and demotivated.
Let me share with you proven-in-practice tips and tricks, as well as well as an award-winning methodology, for managing virtual and hybrid teams.
Applying these methods your organisation can:
- Get and retain top talent
- Deliver projects faster
- Reduce cost
- Scale internationally
- Develop for the future
Join the session and take your team’s performance to top level!
Learning Outcomes
- How to motivate home office workers and build powerful virtual teams
- How to set team and individual goals aligned to the talents and strengths of team members
- How to establish structured communication allowing everyone to contribute and shine
- How to establish a winning spirit despite time zones, culture and distance
- How to embed an optimal virtual and hybrid work culture
Joan Burge
Pioneer of the Administrative Training Industry | CEO & Founder, Office Dynamics International
Joan Burge is known as the pioneer of the administrative training industry. Joan is an accomplished author, professional speaker, corporate trainer, and coach. After working in the administrative profession for 20 years, Joan founded Office Dynamics International in 1990, inspiring excellence in the administrative profession. Since then, ODI has grown into a global industry leader, offering a broad range of training and coaching solutions for administrative assistants.
Joan has earned the respect of premier clients like Walt Disney World, Procter & Gamble, Cisco, and Humana. Joan has produced 400+ educational videos for assistants, written 5 books for assistants, designed 3 Certification/Designation courses for executive assistants, and has hosted 29 annual conferences for administrative excellence.
Joan Burge has been passionate about the administrative profession for 50 years. She eats, breathes, and lives to improve the quality of life and education for assistants at every level worldwide. Joan also coaches executives on how to maximize the time and talents of their assistants.
Design The Career You Want
Employees tend to think that their career is guided by the company’s job description for their role and they have to follow the path that the company designed for that profession. This is true, to a point. If being an administrative or Executive Assistant or even Chief of Staff is your career of choice, then you need to design your path with intent. You take an active role.
When you design your career with intent, you:
- think strategically about your next steps
- position yourself in front of the right people
- selectively say “yes” to available positions
- are a life-long learner
- keep your eyes open for opportunities
- do research about your profession so you have facts to back you up
- speak up within your organization about changes the organization must make to administrative titles and job descriptions
When you design your career, you will gain greater satisfaction, feel engaged in your job, have a sense of control, and create an upward spiral.
Learning Outcomes
- Think strategically about your next steps
- Be selective in positions you accept
- Position yourself in front of the right people
Corinne Hoisington
Microsoft Most Valuable Professional in Business and Computing
Corinne Hoisington is a full-time Professor of Information Systems Technology at Central Virginia Community College in Virginia, USA, training our future Executive Assistants, Personal Assistants, and Admins. Corinne also travels over 200,000 miles a year providing keynote motivational topics and training to corporations, administrative assistants , and tech conferences in over 70 worldwide cities for such customers as the Microsoft Corporation, Cengage Learning, the international South by Southwest event, Executive Support LIVE, APC Conference, Capital One World Admins’ Day, and many others.
Professor Hoisington is the recipient of the Microsoft Most Valuable Professional in Business and Computing. Corinne presently has authored over thirty textbooks with Cengage Learning/National Geographic such as the Microsoft Outlook 365, Office 365, Windows 10, Technology Now, and Visual Basic with App Development.
Ten Technologies Changing Your Office in 2022
Stay current – stay relevant! Plug into the latest and greatest technologies shaping the workforce in 2022. See and participate in live tech demos and try them for yourself.
I know that we as administrative professionals are in a room full of IT gurus. Sometimes we feel out of place, but I view scoping out the latest technology and resources as part of my responsibility to my executives.
Be the master of your domain! And have fun while you are at it!
Learning Outcomes
- To have every admin stay current in their field
- To investigate and demonstrate the use of technology resources to support their teams’ strategies that address the needs of an ever-changing workforce
- To scope out the latest technology and resources as part of your responsibility to your executives
Nekeisha Nelson
Founder and Principal Consultant, The Admin Mindset
Nekeisha F. Nelson is the Founder and Principal Consultant at The Admin Mindset, launched in June 2020.
As a seasoned administrative professional with 20 years in the field, she has extensive experience in a range of administrative functions, specifically in the areas of office administration, records management, meeting and event planning, scheduling/calendar management and customer relations. As such, her knowledge and skills have allowed her to work with companies in both the private and public sectors of business and education.
Nekeisha holds a Bachelor of Arts in Business Administration (First Class Honours) from the University of Hertfordshire and is trained in Protocol and Business Etiquette.
Passionate about her profession, Nekeisha has devoted her time and abilities to contribute to, and be an advocate for, the professional growth of both entry level and experienced administrative professionals. The development of her workshop programmes, which cover topics on customer service, business etiquette, office administration amongst others, are all aimed at improving the mindset of professionals desirous of progressing in their careers.
Nekeisha is a member of the National Association of Administrative Professionals of Trinidad and Tobago and attends local and international conferences and webinars as part of her journey in lifelong learning.
The Mindset of the Modern-Day Administrative Professional
In today’s fast-paced business environment, where change is the only constant, shifting from a fixed mindset to a growth mindset can allow you to not only survive, but also thrive.
This session will discuss the importance of undertaking a mindset shift, especially for administrative professionals wanting to take their careers to the next level and be recognised as strategic partners.
We will examine the benefits that can be experienced, including a stronger focus on the work that supports your organisation’s operations and your professional image.
Learning Outcomes
At the end of this session, participants will be able to:
- Define the term “mindset shift”.
- Identify the differences between a fixed mindset and a growth mindset.
- Apply tips and strategies to develop a mindset shift and become a more successful administrative professional.
Paula Moio
International Speaker | Advocate for the Profession
Paula Moio is a self-made, multi-award winner, future-focused professional, who truly embraces her passion, advocating for change of perceptions and the recognition of the PA/EA role. She works tirelessly alongside a like-minded global network of professionals who are determined to break barriers, to raise the profile of the admin profession in today’s demanding and ever-changing job market.
Bestowed with a BBC News Award for her outstanding contribution to BBC News/ BBC World Service, where she worked as PA at Executive/Board level for 15 years, Paula currently works as a C-Suite bilingual concierge EA at an international company in the Finance industry. She was headhunted for the role on LinkedIn and has been successfully working there since January 2016.
In 2020 she became the Founder of Moyoeno Lusofonando – a not-for-profit project – working alongside five extraordinary professional women training and empowering EAs and PAs in Lusophone Africa to become the best version of themselves.
Moving the Scale Towards Equity, Inclusion and Belonging
The world has become a global hub and a melting pot of cultures. However, the administrative profession’s leadership, bodies, attendance at conferences and networks are not proportionally representative and inclusive of such rich fabric that we call diversity.
The Diversity, Inclusion, and Belonging Report, first presented at the World Administrators’ Summit 2021, was a starting point towards understanding and establishing why representation is low at events, amongst our professional bodies, and in positions of leadership within the industry. Much more has to be done – we must hold raw, uncomfortable conversations with compassion, and an open mind to learn, teach and embrace our differences with empathy and kindness.
Learning Outcomes
- Understanding our responsibility in educating ourselves about diversity and allyship
- Identifying and reflecting about our own biases
- Creating a safe space for belonging
Bonnie Low-Kramen
TEDx Speaker | Bestselling Author | “Assistant Whisperer”
Bonnie Low-Kramen is recognized as one of the world’s most respected and inspirational thought leaders on workplace issues. Her work has taken her to 14 countries and 38 states. She worked as the Personal Assistant to Oscar-winning actress Olympia Dukakis for 25 years until 2011.
Her TEDx talk is called “The Real Reasons People Quit. The Be the Ultimate Assistant workshop (which is co-taught with Vickie Sokol Evans) has been named as one of the “Top 7 Conferences to Attend” since 2018 and was featured in Forbes.
Bonnie is a writer for Executive Support Magazine and has spoken at ten ES LIVE Conferences throughout the world. Her passion is to affect positive change in the global workplace by paving the way towards healthy and productive relationships between assistants, leaders, and fellow staff.
A committed advocate for women’s issues, Bonnie is at the center of the efforts to close the wage gap between women and men and to ending workplace bullying.
Bonnie is the bestselling author of “Be the Ultimate Assistant, A celebrity assistant’s secrets to working with any high-powered employer.” She is a sought-after keynote speaker and trainer at conferences and corporations around the world. Bonnie is based in Florida, USA.
Speed Mentoring with Bonnie Low-Kramen
The “Assistant Whisperer” is in, and you can ask her anything in this live session. Bonnie will begin by discussing some of the most burning workplace issues including the wage gap, career development, workplace bullying, sexual harassment, to name just a few. Then…let the burning questions and the answers begin.
Bonnie’s goal is to empower you to be the CEO of You, Inc. in order to have the career you want. If you are looking for honest and authentic answers to the challenges facing assistants, don’t miss this session.
Learning Outcomes
- Real-life solutions for real-life challenges
- Strategies for thriving in the virtual world
- Tips for better communication no matter where or how you work
Vickie Sokol Evans
Microsoft Certified Trainer | Founder of RedCape
Ready for some jaw-dropping training? Well, hold on because that’s what you’ll get in a session with Vickie Sokol Evans. Her life-changing courses and certification study groups have compelled attendees
- To tell Vickie to, “Get Out!” and “Shut up!” (in amazement)
- Offer marriage proposals, “Will you marry me?”
- And change career trajectories, “I have four job offers to pick from!”
Vickie is the author of the bestselling “100 Tips” series for both PC and Mac and is a Microsoft Certified Trainer, specializing in Microsoft productivity platforms for both PC and Mac. But more importantly, she can uplevel you to become certified as a Microsoft Office Specialist. She’s witty, sharp, pointed and knows how to get the most from technology and teach it to you and your team.
Vickie is a sought-after international speaker delivering live, inspired keynote presentations to major brands including Microsoft, The Gates Foundation, Stanford University, The New York Times, Starbucks, American Airlines, Accenture, UK’s Parliament, and most notably, Bill Gates’s Team, among a host of others.
Teaching teams tricks to turn what usually takes hours into solutions that takes minutes, means there’s an immediate ROI after each session. It’s no wonder 98% of audiences want her back.
Are Your Documents Out of Control? File Management with OneDrive, Teams, SharePoint and OneNote
You don’t know whether to scream or cry.
That’s what happens when you can’t find a document that needs to get out the door. You saved it…somewhere. Was it on OneDrive, Teams, SharePoint or OneNote?
In this session, Microsoft Certified Trainer Vickie Sokol Evans breaks down the differences between these powerful apps. You’ll learn where to store your files, and the fastest way to retrieve them – on any device. She’ll show you the best way to separate work and personal documents on the same drive. Spend an hour with Vickie and you’ll save hundreds of hours over the rest of your working life.
Learning Outcomes
- Find that file fast
- Never lose a document again
- Understand where to save your documents
- Eliminate the need to manage document permissions
Carol Schulte
Leading Authority on Brave Leadership | International Keynote Speaker
An authority on brave leadership and founder of The Brave Institute, Carol Schulte has been educating, empowering, and entertaining audiences internationally for almost a decade. She is committed to getting you out of your comfort zone and into your B.R.A.V.E. Zone ~ where you show up more powerfully and get into action long before you feel ready.
She holds a BFA in Theatre Performance, an MA in Communication, two postgraduate certificates in coaching and mentoring, and has worked with numerous Fortune 500 companies, International Associations, and thousands of leaders and individuals to get their brave on. Whether it be asking for a raise or promotion, nailing a presentation, or climbing Africa’s highest peak, her clients attribute her insights and inspiration to achieving what they never thought possible.
Carol is a published author, been featured in numerous magazines and podcasts, and is a returning guest expert on Rogers TV in Canada. Having lived and worked in 16 countries, she walks her talk and brings a global perspective to all she does. When she’s not traveling or speaking on stage, you can find her volunteering as a bereavement facilitator, training for her next triathlon, or practicing her serious carpool karaoke game!
Work/Life WHAT? How to win at work and in life… without pulling out your hair!
Does work/life balance even exist?
That is exactly what we are going to be exploring in this engaging and interactive session. Far too many people, especially women, are pulled in all different directions and wear far too many hats. It becomes near impossible to be all the things to all the people, without experiencing copious – and unnecessary – amounts of stress, if not complete burnout.
Learn how to properly prioritize all areas of your life, so as to win at work and in life while staying sane! Discover the key elements that make up the four pillars: Stress Management, Organizational Management, Relationship Management and Self Management. Explore the differences between self-compassion and self-care and learn tools to employ in the moment. Life can be challenging, but it’s time to discern what is within our control and focus on that.
You will leave this session with powerful, actionable tools with respect to how to address the issue of work/life balance and wellness, so you feel back in control and in the driver’s seat!
Learning Outcomes
- Explore the anomaly that is work/life balance, and uncover a more powerful alternative
- Learn how to recognize impending burnout and avoid it altogether
- Distinguish between self-compassion and self-care, and identify when you need each
- Discover the power of the ‘Wheel of Life’, as well as the power of proper prioritizing
Sarah Richson
HR Expert | Coach | Speaker
Sarah Richson is an expert in growth strategy, international business and human capital strategies with deep experience of talent architecture and management within the African terrain.
Sarah has held highly complex roles with a global scope of leadership overseeing 20+ geographies across UK, USA, Asia and Africa. She demonstrates deep passion and expertise in fast-growth companies, successfully transforming unstructured environments into organised high-performing space through policy and governance.
Sarah’s expertise is multi-dimensional and includes years as a leadership development professional, culture specialist and HR consultant working on both European and local African assignments. She is recognized as a prolific speaker and trainer who advocates for empowering lives of local communities with inspirational mentorship programs.
The Power of REPEAT
Practice makes perfect, they say. However, practice of the wrong thing perfects the wrong thing. And practice of the right things over and over again inculcates the right automatic thinking and doing of these right things, until they become natural.
This session will walk you through using the power of repeat to build excellence and up-level your performance as an Executive Assistant.
Learning Outcomes
- The mechanics of building excellence through repeating the right things
- How to up-level your performance and profile within a short time
- How to expand the power of identity through repeat
Abigail Barnes
Award-winning Entrepreneur | Author | Speaker | Corporate Trainer
Abigail Barnes is the Founder and CEO of Success by Design Training. She is an award-winning entrepreneur, two-time author, international speaker, and corporate trainer on productivity, high performing teams and wellbeing, as well as being the creator of the renowned 888 Formula and the new Productive Wellbeing Academy.
Success by Design Training is on a mission to share the 888 Formula with one million people by 2025, helping entrepreneurs and professionals improve their work-life balance and reclaim an hour a day!
As a speaker and trainer Abigail teaches her clients how to prioritise their tasks not their time, maximise resources to improve efficiency, and focus on the activities that move the needle, as well as increasing productivity and unlocking their formula for improved work-life balance.
Abigail understands human motivation and uses her own life-changing wake-up call to inspire, motivate and teach audiences how to transform their mindset and results.
She will leave your audience excited, ready to take action, and begging for more.
Elevate Your Productivity: Moving the Needle with the 888 Formula
During this fast-paced session Abigail Barnes, Founder of Success by Design Training and author of Time Management for Entrepreneurs and Professionals, will introduce you to tips, tools and strategies that you can take back to your organisations as well as apply to your career and life to improve your productivity and wellbeing.
She will introduce you to the 888 Formula and teach you how to elevate your productivity using the 5-Step RESET Method.
Learning Outcomes
The session will cover:
- Dropping the time struggle
- Moving the needle with the 888 Formula
- Using the RESET Method to elevate your productivity
- The success/failure loop
Andy McMenemy
Psychotherapist | Leadership Coach
Before starting his consultancy and therapy clinic, Andy McMenemy held a successful 22-year sales and management career where he enjoyed the responsibility of managing £17million pound divisions in £500 million- and £1.3 billion-pound organisations.
Andy came to public knowledge in 2011, upon setting out to complete a world record bid in an epic challenge to run 66 ultra marathons in 66 consecutive days in the 66 official cities of the UK.
Despite crippling injuries, including a damaged Achilles tendon on day 2(!) and very firm medical advice to abandon his attempt, he dug deep into his resilience, and persistence and carried on running – succeeding, against the odds.
Trusted and valued as an inspirational speaker by clients such as: ASDA, ARLA Foods, The NHS, The British Dental Association, Leeds Beckett University, Huddersfield University, and Mercedes Benz, amongst many others, he inspires, guides, and develops their leadership and management teams during challenging times of change.
Honoured to be the recipient of True Englishman of the Year Award, he joins an eminent list of previous recipients including: Sir Stephen Redgrave CBE, Sir Roger Bannister CBE MSC, Sir Ian Botham OBE, Sir Ranulph Fiennes OBE, Lawrence Dallaglio and many more.
Goal Setting for Success
Would you like to be unstoppable when it comes to hitting your Goals?
Goal Setting for Success will help you to understand exactly how to do that… and it will have nothing to do with SMART goals!
We will look at the five parts of the process that must be in play for you to ever stand a chance of succeeding.
We will also look at the three invisible factors that will determine success or failure in any goal seeking process.
Learning Outcomes
- You will understand the five parts of the process.
- You’ll be able to instantly recognise why you may have failed to achieve your goals in the past.
- You will understand exactly how to assess you progress in future.
- You will understand the three invisible drivers of your success.
Lucy Bailey
Founder & CEO, Bounce Forward
Lucy Bailey is Chief Executive Officer and Founder of Bounce Forward. She is proud of her beginnings as a youth worker and her 17 years of experience of working in, developing, reforming and managing children’s services, prior to starting Bounce Forward.
Lucy left school with a Math’s CSE and English O level. In an era when women’s role in the workplace was limiting, she was offered the choice on a Youth Training Scheme of typist or hairdresser, she took the latter. Earning £25 a week, with rent of £16 she dreamed of success and strived to find it. Her experience is what drives her enthusiasm for enabling people to overcome setbacks and pursue their opportunities.
Over the last thirteen years Lucy has focused on education. Her passion is to drive a movement to influence UK policy around education to form a positive system of change with psychological fitness at the core. Lucy has directed national research projects, has an MSc in Practice Based Research, a BSc in Social Policy and Criminology, and a Post-Graduate Certificate in Education.
Psychological Fitness: what it is and why it matters
Using science to help individuals (and teams) recognise the importance of looking after their mental fitness and building self-awareness as a key driver for personal and professional success.
Mental fitness is the absence of mental illness. It’s linked to greater life satisfaction, reduced mortality and improved productivity.
This is not another ‘wellbeing’ course. This IS different! It’s practical, engaging and we guarantee that you will walk away thinking differently about the way you nurture your psychological fitness.
Learning Outcomes
- Introduction to psychological fitness – what it is and why it is important
- Personal exploration of psychological fitness
- Explore energy, emotions and performance
Skevi Constantinou
Founder of The PA Way
Skevi Constantinou is a highly experienced former Executive Assistant, who believes in the Assistant and Business Support profession, evoking change by encouraging colleagues to be heard as one voice. Having created and launched the award-winning global lifestyle platform, The PA Way, Skevi also created and launched the first bespoke membership App for the profession. Her mission is to ensure that Assistants and Business Support professionals are valued, nurtured and listened to, by staging in-person and online events for personal and professional development.
Skevi aims to take Assistants out of their Executive’s shadow, to own their own light but equally maintain a powerhouse professional dynamic with the people they support. She has spoken at in-house and virtual events such as the Houses of Parliament, 4th EA Conference in Prague, CBRE, Hays Recruitment and many more. Most recently, Skevi was the opening Keynote Speaker for the prestigious PA Show in London.
Skevi has also launched “The CEO to Your Glow” Coaching Academy which focuses on taking control of your life and owning your power. Skevi truly understands that it’s time to shine a light on the profession and to ensure that those within it are truly celebrated, recognised and rewarded.
Interview: The Pipe Dream That Became Reality
Skevi Constantinou, founder of The PA Way, chats with Lucy Brazier OBE about her career journey so far, and the importance of believing in yourself to transform your dreams into reality.
Skevi shares the most important lessons she has learnt since starting The PA Way , the skills that Assistants need to develop post-pandemic, and what Assistants are able to achieve in an organisation that others cannot.
Simone White
Global Chair of GAIN (Administrative Professionals network, BlackRock)
Simone White has worked within administration for nearly 25 years. Passion for administration motivated her to create an internal network for administrative professionals, supporting over 500 individuals globally. She is a leading voice advocating for the profession.
Simone collaborates with administrative professionals and business leaders to promote the inclusion of assistants as active, impactful participants as well as executers, raising awareness of the historical bias towards the profession. She highlights the need for the profession to be more diverse in terms of gender, race and ability and to be strategically included by organisations when building DEI (Diversity, Equity and Inclusion) programs.
Simone has presented globally on topics such as The Power of Networks, Leadership, Ownership and Belonging, and Inclusion and has had articles published online and in print. She is an EPAA Fellow, a member of the Diversity, Inclusion & Belonging Team, and an Advisory Board member for Practically Perfect PA. Her work has been recognised and celebrated with awards from Women in Investments in 2021 and WeAreTheCity in 2016.
Inclusion is Not Enough
Administrative Professionals are the very heart and foundation of many organisations around the globe. Despite often being told that ‘ we could not do without you’ our inclusion and sense of belonging has increasingly diminished over time.
During this session, Simone White, author of the article ‘The Need for Inclusion’ delves deeper into why our inclusion has been negatively impacted.
She highlights what action we can all take as individuals and as groups to ensure that our profession, not only survives but thrives.
Learning Outcomes
- Why DEI (Diversity, Equity, Inclusion) is needed within the administrative space
- How we can challenge misconceptions held by others and ourselves
- Why we must work together for impactful change
Reggie Love
Former Personal Aide to President Barack Obama
Reggie Love is a unique witness to history, whose introduction to Washington was working in Junior Senator Barack Obama’s mailroom. As “body man” to Obama during his first presidential campaign, Love’s job was to stay one step behind the candidate but think and act three steps ahead during a typical eighteen-hour workday.
As President Obama’s personal aide during that momentous first term, Love sat yards from the Oval Office and often spent more time with the President than anyone else. While his experiences were unique, the lessons he learned during his tenure with the President are universal. Persistence. Responsibility. Passion for a cause greater than yourself. In short, maturity.
Love moved to the District of Columbia in 2006 after short stints in the NFL with the Dallas Cowboys and Green Bay Packers.
KEYNOTE: Power Forward – My Presidential Education
Lucy Brazier interviews Reggie Love.
Reggie Love served at the White House as personal aide to President Barack Obama from 2009-2011.
In this incredible session, Reggie shares his unique perspective on what it was like working for the leader of the free world. How did it feel to keep President Obama company at every major turning point of his historic first campaign and administration? What were the career highlights? This is a coming-of-age story. His time with the President taught Love, who was only 23 when he began working for the then Senator, how persistence and passion can lead not only to success but to a broader concept of adulthood.
Heather Wright
Inspirational Trainer | Speaker | Conference Host
Heather Wright is an award-winning speaker, trainer and author, who’s no-nonsense approach is balanced with a tremendous sense of humour. She specialises in personal and team performance development as well as all aspects of inspirational leadership.
Heather engages audiences all over the world and she is in demand to convey powerful messages using many different mediums. As well as keynote conference speaking, she writes blogs and delivers podcasts, webinars and vlogs to embed behavioural change in the most cynical of delegates. Whatever the subject, it will be illustrated with practical and entertaining examples. You will be left feeling you can tap much further into your potential.
Power, Politics and Persuasion
Have you ever felt that you have more to give but not enough people are listening to you? Or that you have a brilliant point to make but you lack the power of persuasion?
This session is all about the power of influence, the psychology of persuasion and the ability to negotiate politics.
Influence is not about the loudest of most aggressive it is about understanding and planning but most people haven’t got a clue.
Heather will give you practical tips for how to understand what makes people tick and how to construct powerful phrasing that will engage others and feed into what is important to them whilst helping them take on your point of view.
Learning Outcomes
Attendees will learn:
- What it is that makes people tick and the most important “buttons” to press
- How to harness the power of words to create more compulsive points
- How to gain influence without necessarily having offical authority
Steuart Snooks
Email and Workplace Productivity Expert
Steuart Snooks is an Australian email and workplace productivity expert. He works with senior executives, their Assistants and support teams who are overloaded with email and has over 25 years’ experience in researching and developing practical, affordable solutions to the relentless demands of email and the workload it delivers.
Steuart delivers fast-paced, information-rich and highly practical presentations (with a touch of humour) that make a real difference to personal and organisational productivity.
He helps restore email to its rightful place as a powerful tool to leverage workplace and personal productivity. What he teaches can change the way you work . . . forever!
Revolutionise Your Inbox
In this presentation, you will learn a proven best practice approach that will revolutionise your inbox.
Steuart will explain:
- the impact of email overload
- 3 strategies to get control of your email and workload
- some specific strategies for Assistants to use when working with their executives
Learning Outcomes
After this session, you will:
- Understand how to get control of your email, which will help you save time, effort and headspace.
Pepita Soler
Founder and President of Pepitas Secretaries Club | CEO of Pepita Consultoria
Pepita Soler is the CEO of Pepita Consultoria, which provides human and organizational development programs to customers in the public, private and educational sectors across North America, Latin America and Europe.
She is also the Founder and President of Pepitas Secretaries Club, the largest educational club for Executive Assistants in Brazil and Latin America, designed to develop people skills, creativity, leadership, multicultural and business skills.
Pepitas Secretaries Club has delivered numerous training programs, innovation events and international immersion programs, as well as master classes and certifications that have impacted and transformed thousands of Executive Assistants in Brazil and around the world.
Pepita graduated in organizational psychology and corporate education – specializing in creativity and innovation. She is also a mentor, coach and speaker with international certifications in positive psychology, biocentric education, appreciative conversations, emotional intelligence, leadership development and high-performing teams. Pepita is also a member of the Executive Support Magazine Editorial Board.
Your Personal Reinvention Road Map
We are undergoing an extraordinary period of transition. The digital revolution is changing how we live and work, and the phenomenon of increasing longevity is contributing to this change. Our conventional three stage model of education, work and retirement is now obsolete: our new life model will be multistage, where we must keep adapting and readapting to the emerging possibilities.
Personal Reinvention is the daily work of creating a better and meaningful life for yourself. It is the process of unleashing your potential and maximizing your unique contribution. It is a transformational and evolutionary process of actively changing behaviors and ways of living and working. Personal reinvention is having a positive and open mindset of continuous growth.
In this session we will cover:
- The power of curiosity on the 21st century
- Appreciative inquiry conversations: discovery, dream, design, destiny
- Becoming the best version of yourself: virtues and character strengths in action
Learning Outcomes
- Discover your character strengths
- Learn about the power of virtues in action
- Discover the power of questions
- Create your personal reinvention road map
Recertification & Endorsements
Executive Support Global is an IAAP and an ASAP approved programme and you can earn both IAAP and PACE recertification points by attending. Please contact us for details.
The event is also endorsed by the Institute of Administrative Management, one of the oldest management institutes in the world, having inspired professional business managers and administrators since 1915 and by International Management Assistants, a global association founded in 1974, currently represented in more than 30 countries
About The Event
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What to look forward to!
We never stop learning! You are probably reading this because you are an aspiring support leader passionate about your administrative role, looking to make a meaningful contribution to your organization. LIVE Global is a highly anticipated online annual gathering for professional assistants.. We bring like-minded peers together for two days of intense learning and digital networking, announcing emerging best practices and methodologies relevant to your role. LIVE Global is an annual conference you cannot afford to miss.
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What you will receive
ES Global will present you with the most up to date thinking and training opportunities currently available in the market, delivered by the world’s best trainers and thought-leaders over an intensive 48 hours of continuous personal development. It will help you to evaluate what changes you can make and how you can make a difference within your role and your organization. You will leave with a revived purpose; equipped with the mindset, methodology and practical tools to gain the responsibility, progression and recognition you desire. You’ll enjoy energised digital networking and camaraderie as part of the overall experience too.
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Our pledge to you
We want to help you to become the best version of yourself that you can be; that is our number one objective for doing what we do, and how LIVE began 9 years ago. We have helped thousands of Assistants to grow and excel in their careers, and have been backed by Executives, CEOs and VPs from an array of companies, industries and sectors who now understand and respect the value and input that a top-flight assistant provides. Ultimately we will ensure that you learn, thrive and excel in your career.
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Become part of the change
ES Global doesn’t bring you the run of the mill or the obvious. We continuously look for new ways to teach, enhance and future-proof your role. We have one of the largest global communities of administrative professionals in the world, ranging from administrative assistants to experienced thought-leaders. Many of the community have attended GLOBAL at least once and continue to do so. They continue to attend each year because of the impact it has instilled and the difference it has made.
What are our events like?
Amazing |
Life Changing |
Inspiring
What our attendees say:
I’ve been absorbing my first-time experience attending Executive Support LIVE Global and in a word, I’d say my experience was #exceptional! LIVE offered robust content, outstanding speakers and engaging interaction from a talented community of administrative professionals from across the globe! We were truly multitasking between listening to the presenters, taking notes, interacting with each other in the chatbox and making new LinkedIn connections. LOL
The virtual experience offered a greater reach and shift in interaction among colleagues that will be talked about for some time. 🙂
Thank you Lucy Brazier, Matthew Want and ESL team for putting together an exceptional LIVE virtual event!
Lá Shawn J. Sandifer
I feel privileged to have been a part of Executive Support LIVE Global. The last 48 hours were the best time I’ve ever had in networking and gaining knowledge in my whole career life. Thanks Lucy Brazier.
Manaswini Chouhan
Oh my, what an event. I didn’t quite know how it would go in the now virtual world but as usual, it exceeded my expectations. By far the #1 place to go for my profession. The support and boost this gives me as an EA is well-timed and will be utilized to the fullest
Deborah Proudlove
Toasting Lucy Brazier and the Executive Support team on their successful LIVE Global…48 hours of learning…so many highlights…Thank you does not seem enough for what you have given me this weekend
Michelle Herkt Simpson
Pre-Event Special Prices (USD)
From $311
Pre-Event Special Prices (GBP)
From £239
Pre-Event Special Prices (EUR)
From €264
Not sure how to ask? We make it really easy by sending you a business case letter that has helped thousands of Assistants to ask for funding to attend our events and training.
Request a business case letter
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